HP Deemed Most Unreliable Laptop / Netbook Brand by SquareTrade Study

3 Year Laptop Malfunction Rates by Manufacturer: HP is the worst! Source: http://www.squaretrade.com/htm/pdf/SquareTrade_laptop_reliability_1109.pdf

Study on over 30,000 laptops and netbooks covered by SquareTrade warranty indicates HP models have a higher malfunction rate even just after 2 years of use. Failures projected to be even greater just a year later.

I’m not surprised.

Tags: Computers, Electronics, Hardware, HP, Issues, Laptop, Netbook, SquareTrade

Posted by Carlo Mendoza at 7:25 PM
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Comments

Texx Smith
Dec 5, 2009 2:27 PM

Wow! I'm shocked! I've had a HP (Pavillion) on my desktop for several years and it was tortured by fluctuating electricity for the first year of it's life and high temperatures in the office for the next two and it still runs like a champ. Never had an HP laptop though. I'm in the market to get one but I'm thinking it probably won't be an HP.

The surprise is "Asus" which most people consider to be an inferior brand. Go figure.

Taruhan Bola
Dec 8, 2009 10:33 AM

Well I have never used HP, I use Dell. I think the best must be dell

Tim Carello
Dec 9, 2009 8:04 AM

Wasn't the HP supposed to be the quality brand with uality laptops?? I'm surprised to see so many failures of their laptops.

I used to have a fujitsu Siemens laptop that broke down three times in two year. Now I have a HP and no problems.

Best, Tim

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